Multi-family Developer Trusts Multivista to Track Project Progress

Case Study

Quality control and verification at scale

When building a 285-unit luxury apartment complex in Miami, ZOM, one of Florida’s leading developers, wanted to keep tabs on construction progress to make sure things were on schedule and on budget. However, with several projects in development and several stakeholders to keep in the loop, they didn’t want to have to make additional site visits.

So, in order to track the progress of the BLU at North Bay Village project in Miami, ZOM turned to the construction photo documentation expertise of Multivista.

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The Challenge

Founded in 1977, ZOM built its reputation from the ground up, eventually becoming one of the most highly-regarded multi-family developers in the United States. With more than 16,500 apartments developed, ZOM’s staff are meticulous about deliverables and quality assurance on every project.

Unfortunately, ZOM’s desire for careful record-keeping was not being met by their architects and contractors, leaving them on the hook for taking photographs of as-built conditions. The process of tracking the progression of construction was much more manual — a ZOM employee or the contractor would snap pictures randomly or as needed. Although these were useful, they had to dig through phones or cameras to find shots, time stamp images, upload, and organize. It took time away from other important tasks.

The Solutions

ZOM found the perfect answer to their problems in Multivista. Multivista documents the progression of construction projects through professional photography and an easy-to-use online platform.

ZOM hired Multivista to track construction progress on the BLU at North Bay Village project. For this apartment development, ZOM chose interior and exterior progressions, mechanical, electrical and plumbing (MEP) Exact-Built, and window installations Exact-Built.

ZOM used Multivista’s MEP photographs to identify and coordinate plumbing and mechanical details proactively. The project manager also loved being able to access exterior and interior progression photos remotely through the Multivista platform, saving him countless visits to the job site.

Multivista Services Deployed

Interior and exterior progressions

MEP Exact-Built

Window installations Exact-Built

Multivista mobile app integration

Multivista mobile app integration

Results

In the 17 months that Multivista worked on the BLU site, a total of 19,625 images were taken and attached to the project plans. In addition, the ZOM team used the Multivista app to snap their own pictures and directly index them to the architectural drawings, access their project floor plans and photos from the field, and view their high-resolution webcam streams.

ZOM has continued to invest in Multivista, contracting their services on 11 additional multi-family developments.

For ZOM, there is so much value in Multivista’s services and platform that we will likely continue to use them for all of our ground-up developments. Simply put, I would rather have it and not need it than need it and not have it. It’s a great tool to document and archive all stages of construction progress, and the documentation remains on file long after project completion.
Brett Gelsomino, Development Project Manager at ZOM

Additional Details

The Situation

Founded in 1977, ZOM built its reputation from the ground up, eventually becoming one of the most highly-regarded multi-family developers in the United States. With more than 16,500 apartments developed, ZOM’s staff are meticulous about deliverables and quality assurance on every project.

ZOM’s desire for careful record-keeping was not being met by their architects and contractors, leaving them on the hook for taking photographs of as-built conditions manually.

The BLU Project

ZOM hired Multivista to track construction progress on the BLU at North Bay Village project. For this apartment development, ZOM chose interior and exterior progressions, MEP Exact-Built, and window installations Exact-Built.

MEP & Mechanical Photos

ZOM used Multivista’s MEP photographs to identify and coordinate plumbing and mechanical details proactively. The project manager loved being able to access exterior and interior progression photos remotely through the Multivista platform, saving him countless visits to the job site.

The advantage of remaining informed between site visits extended to ZOM’s capital partners as well.

Continued Investment

For ZOM, there was so much value in Multivista’s services and platform that they continued to use them for all ground-up developments. ZOM contracted Multivista’s services on 11 additional multi-family developments after the BLU project.

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